I don’t know about you, but the first time that I got my approval to go to IDUG’s technical conference – I actually stood up on my desk, did a small jig, clouds parted, and angels sang.
DBA’s have egos.
What is the first thing you think of when someone says “technical conference”?
The holy grail of I/T is to be up all the time with no user impact. As most companies mature in the I/T area there is a shift from reactive tactics to proactive measures. There is a strong desire to be an industry leader and adhere to a “Five 9’s” mentality. The “Five 9’s” is a desire for 99.999% uptime of any given system or application.
(For Part 1 of this series, please click 10 Minute Triage: Assessing Problems Quickly, Part 1).
To eliminate any confusion – I am not Ember. Ember is a little shorter, with a big smile, and glasses. I was lucky enough to meet her through a mutual friend at the IDUG 2012 Conference in Denver just a few weeks ago. After enough networking events and sessions, we found we had similar technical backgrounds and began swapping stories. Eventually, she was kind enough to ask me to write a guest entry for you. Having a background in 24×7 production support, I have picked up a pretty efficient method of troubleshooting problems quickly. As a result, I wanted to pass some of this knowledge to others through my session at IDUG and now in a condensed two-part article on Ember’s blog. I hope you enjoy it.