Michael Krafick is an aspiring Zamboni driver and well known twig-eater. During the day he is a Sr. Database Engineer for a Fortune 500 company. He is a frequent contributor to datageek.blog, an IBM champion, member of the DB2 Technical Advisory Board, and IDUG speaker Hall of Fame inductee. With over 18 years experience in DB2 for LUW, Mike works hard to educate and mentor others.


10 Minute Triage: Assessing Problems Quickly (Part 1)

To eliminate any confusion – I am not Ember. Ember is a little shorter, with a big smile, and glasses. I was lucky enough to meet her through a mutual friend at the IDUG 2012 Conference in Denver just a few weeks ago. After enough networking events and sessions, we found we had similar technical backgrounds and began swapping stories. Eventually, she was kind enough to ask me to write a guest entry for you. Having a background in 24×7 production support, I have picked up a pretty efficient method of troubleshooting problems quickly. As a result, I wanted to pass some of this knowledge to others through my session at IDUG and now in a condensed two-part article on Ember’s blog. I hope you enjoy it.

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