10 Minute Triage: Assessing Problems Quickly (Part 2)

(For Part 1 of this series, please click 10 Minute Triage: Assessing Problems Quickly, Part 1).

One of my favorite commercials is from a motor oil company. The scene begins with a man who is sleeping soundly. His slumber ends abruptly when he is physically grabbed by the collar, shoved on a treadmill┬á and forced to run in an all out sprint from a cold start to prove a point about the abuse we give our cars in the morning.… Read the rest

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Holiday Preparation

What do you do to prepare for the holidays? We’re starting to think about Black Friday for our retail clients in September or maybe even August. Each business has its Black Friday equivalent – the few days each year that account for 5%(or more) of your online revenue for the year – even if they aren’t anywhere near November.… Read the rest

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